Home | Technical Support

Professional Development Management System

Teacher Universe wants your experience with our products to be successful. If you have any difficulties, please try the following methods to resolve your problem in the order listed below:

  1. Check that your system meets the minimum system requirements for the product you are using.

  2. Review the Professional Development Management System (PDMS) User Guides.

  3. Contact your local school or district project manager or technology coordinator.

  4. Check the Tech Support Frequently Asked Questions for the product you are using.

  5. Contact the Teacher Universe technical support department via one of the following methods:
    • Email: tusupport@riverdeep.net
    • Call toll free: 1-877-248-3224 and listen for the Technical Services option
    • Send a Yahoo! Instant Message to "tu_tech"

When contacting us for technical support, please have the following information ready: School/District name, type of computer you are using, browser software that you are using, and operating system that you are using. If you are unsure what type of browser software, plug-ins, operating system or connection speed you have, use our System Checker.


TECH SUPPORT FREQUENTLY ASKED QUESTIONS
AssessOnline Tech support for your Diagnostic or Post Assessment.
IntegrateOnline Frequent technical questions about our courses.
TU Lesson Planner Trouble submiting your Integrate Project?



Home
| Technical Support


©2001 Riverdeep Interactive Learning Limited. All rights reserved.

tusupport@riverdeep.net 1-877-24-TEACH